Privacy Policy

At Haaland Logistics, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our services, including through our website, mobile apps, and SMS communications. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of personal information in order to provide our services:

Personal Identification Information: This includes your name, business name, email address, phone number, and physical address.
Shipment Information: Details of shipments such as origin, destination, type of freight, tracking number, and dates.
Payment Information: When applicable, we may collect payment details to process transactions.
Device and Usage Data: Information about your interactions with our website, including IP addresses, browser types, and pages visited.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide logistics services: We use your information to facilitate the transportation of goods, including scheduling, shipment tracking, and providing customer support.
To communicate with you: We use your contact details to send important notifications about your shipments, including updates, delivery notifications, and responses to inquiries.
To improve our services: We analyze the information to enhance our website and services, ensuring a better user experience.
To comply with legal requirements: We may use your information as required by law, regulation, or legal process.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties or affiliates for marketing purposes. We may share your personal information in the following cases:

With third-party service providers: We may share personal data with trusted third-party providers who help us perform our services, such as payment processors, shipping partners, and IT service providers. These third parties are only allowed to use your personal information to provide services to Haaland Logistics and are required to protect your information in accordance with this Privacy Policy.
For business transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
To comply with the law: We may share your information if required to do so by law or in response to a valid legal request (e.g., government or regulatory requests).

4. SMS Consent

By providing your phone number, you consent to receive SMS notifications related to your shipments, including updates, delivery notifications, and customer service messages. SMS consent is not shared with third parties or affiliates for marketing purposes. You may opt-out of receiving SMS messages at any time by replying with "STOP." If you choose to opt-out, we will stop sending you further SMS notifications.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

7. Your Rights and Choices

Access and correction: You may request access to the personal information we hold about you and request corrections if the information is inaccurate or incomplete.
Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.
Opt-out of communications: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

8. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your user experience on our website. Cookies help us remember your preferences, improve website performance, and analyze traffic patterns. You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent, but some website features may not function properly without them.

9. International Transfers

Haaland Logistics operates globally, and your personal information may be transferred to countries outside of your country of residence. By using our services, you consent to the transfer of your information to these countries, where data protection laws may differ.

10. Links to Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to Haaland Logistics and does not cover external websites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the "Last Updated" date at the top of the page. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:

Haaland Logistics
Email: info@haalandlogistics.com
Phone:
Website: www.haalandlogistics.com

By using our services, you agree to the terms of this Privacy Policy.